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Delivery & Returns

Delivery & Returns - Favorite Son.

All are sent out with Royal Mail, standard delivery is sent out first class recorded and will require a signature at the receiving end.

Next day delivery service is sent out with Royal Mail Special Delivery and is guaranteed next day before 1pm

All international orders are sent out with Royal Mail International Signed For service, taking a maximum of 5 days to arrive and will require a signature at the receiving end. 

Express next working day delivery within England, Wales or Scotland - Order must be completed before 3pm for delivery the next working day.

Any next day orders completed by 3pm friday will be delivered Monday

Any next day orders completed after 3pm on friday or on saturday will be delivered on Tuesday

Standard delivery (UK) - £4.50 Standard delivery within 2-3 working days within England, Wales or Scotland between 7:30am and 6pm 

Free UK Delivery over £100 -(No voucher used) Free standard on any UK delivery totalling £100 or more

Next Day Delivery (UK) - £6.99

Express next working day delivery within England, Wales or Scotland before 1pm. Order must be completed before 3pm for next working day delivery

Any orders completed by 3pm Friday will be delivered Monday

Any next day orders completed after 3pm Friday will be delivered on Tuesday

 

Guaranteed 1pm Saturday delivery (UK) - £9.50


For all orders placed before 4pm on Friday will be guaranteed delivery on the saturday.

 

Europe - £10.00 

For the countries inside the European union. Maximum 5 day delivery.

Rest of the world - £15.00

For all countries outside the European union. Maximum 5 day delivery.

 

A signature will be required on receipt of goods, if there is no one available to accept the parcel a calling card will be left to re-arrange delivery.

 

Returns information

We can only accept items returned to us within 14 days from the date your order was dispatched. All items must be returned to us before a refund or a replacement is issued. Items must be returned to us in an unworn and unwashed condition, deemed fit for re-sale with tags attached. Please be very careful when trying products on. For example, please ensure you are not wearing any make-up, deodorant or perfume, which may leave marks or an odour on the product and we will not be able to issue an exchange or a refund. Please thoroughly inspect an item from us upon receipt as we will only accept products returned to us in their original condition and fit for re-sale, unless we have been notified of any faults with the item. We regret that post and packaging charges cannot be refunded.

 

I would like to return an item to Favorite Son

Please contact us when you wish to return an item to us an invoice will be provided with your order, our returns address is on this.

 

I would like to return an item for a refund

We will issue your refund within 7 working days of receipt of your return, once the refund has been processed you will receive an email. Please allow a further 3 days for the refund to show to be credited to your card.

 

I have received a faulty item 

If the item you received is faulty, we are very sorry about this, please email us at favoritesonclothing@hotmail.com and we will issue a replacement as soon as the faulty item in question is returned to us.

 

Distance selling regulations

Under the United Kingdom's distance Selling Regulations you have the right to cancel your order for any item purchased from Favorite Son for a refund. This does not apply to items that cannot be returned for hygiene reasons or have been unsealed. Order cancellations must be made in writing, quoting your name, address and order number, within 7 days of delivery of your item(s) by post to the address above. Once you have cancelled your order, the goods should be returned to the same address, in their original condition, within 14 days of receipt. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.